FAQs
Matriks Zoom offers a complete solution for Private Hire Operators, which includes Zoom Dispatch System, Zoom Driver app, Bespoke Customer app, and a dedi...
Thu, 19 Oct, 2017 at 11:16 AM
Yes. We offer a white-label solution: we can customise your apps and website, allowing for your logo and branding to be prominent.
Fri, 28 Oct, 2016 at 12:30 PM
We offer a 'pay-as-you-earn' pricing model. This means that you only pay for each completed job that you undertake. Canceled, Missed, No Show jobs ...
Wed, 19 May, 2021 at 3:46 PM
We are happy to answer any more questions you may have.
We can be contacted at info@zoom.taxi or on 0800 077 8818
Thu, 27 Jul, 2017 at 11:08 AM
We will automatically try to take payment on the 5th of each month. This invoice will include payment for each of the jobs completed in the previous month....
Thu, 5 Jul, 2018 at 4:07 PM
If for any reason your card payment is unsuccessful, we will inform you to update your payment details.
However, after unsuccessful attempts for 14 da...
Thu, 3 Nov, 2016 at 1:06 PM
You are able to add three different types of users to your account: Owners have access to all parts of the dispatcher Supervisors have access to the Oper...
Fri, 30 Nov, 2018 at 3:01 PM
No. All the future update for Dispatch System, Driver Apps and Passenger Apps will be free.
Fri, 28 Oct, 2016 at 12:40 PM
Go to ‘My Account’ by clicking the the profile icon in the top right corner. On the 'Company' page you will be able to see and edit your company d...
Thu, 5 Jul, 2018 at 4:07 PM
No. Maintaining and updating the apps is our job, so that you focus on growing your business.
Thu, 3 Nov, 2016 at 1:07 PM