User Guide: Passenger App
This section of the User Guide gives an explanation of how customers use the Passenger App.
Thu, 2 Mar, 2017 at 5:42 PM
What do I do if a driver doesn't show up?
Once the driver has accepted your fare, you will be able to see all the details of the driver, vehicle, registration plate and rating.  From there you wil...
Wed, 30 Jun, 2021 at 8:14 AM
How can I locate myself?
When you open the app the GPS should centre the map to your location.  However if you have scrolled away, there is a GPS symbol on the screen which will r...
Wed, 30 Jun, 2021 at 8:13 AM
Can I book a journey without using an app?
Yes. You can either call the taxi firm and an operator will dispatch the driver to you, or you can use the website for a quick and easy automated dispatch...
Tue, 1 Nov, 2016 at 11:32 AM
What do I do if I've forgotten my password?
If you have forgotten your password, navigate to the log in screen (by using the side menu, or by logging out from the profile page). You will see a link &...
Thu, 20 Apr, 2017 at 5:56 PM