The dispatch system will automatically pick up on bookings and assign them to the best driver using our intelligent algorithm. This will occur when a customer books using the passenger apps or using the website. When a customer calls to book you simply need to input the pickup address into the field. If more details about the customer and journey are known, they can also be added to the form, but this can also happen automatically through the VoIP phone system. Once you have the passenger details, press ‘Enquiry’ to find out the ETA and estimated price.
1. Enter pickup address and drop off if known
2. Passenger details can be added manually or through the VoIP system
3. Click enquiry to see the price and other details
4. Once you have dispatched the job, it will appear in the bottom table.