Support

The dispatch system will automatically pick up on bookings and assign them to the best driver using our intelligent algorithm. This will occur when a custo...

Yes. You have three options: you can allow the system to automatically send the job to the nearest driver; you can select a specific driver; or you can p...

Below the map and enquiry form on the Operator page there are lists of the statuses of journeys.  When the relevant one is selected you can view what jour...

Yes. You can change the price of an order as long as it is a Fixed Price job. Once you have Enquired about the job, if the payment is set to 'Cash, Fi...

  Blue: the driver is available  Grey: the driver is on a break Red: the driver is having an emergency Yellow: the driver has accepted a fare Green: t...

Yes. As soon as you take a call, the caller’s information like name, phone, email, associated account, will get filled in in the booking form, if a calle...

Double click on a job at the bottom of the screen. This will pop up all the details of the journey, which you can then edit, cancel or just review. ...

The number of drivers with each status. GPS tracked and colour coded driver icon. The section on the driver table where you can track this journey.

Click on the view button for the job you wish to allocate. From the drop down list of available drivers, select your choice. Click 'Send to Drive...

Once you have added a passenger and linked them to their account, you are able to dispatch a job to them under their businesses' name. Use the operato...