General

User Guide: Driver App
This section of the User Guide provides an explanation of how to use the Driver App.
Thu, 2 Mar, 2017 at 5:42 PM
My GPS can't tell where I am, what should I do?
If this is due to internet, try to get connected over the internet. In some cases, you might have turned of your location services on your phone. T...
Thu, 3 Nov, 2016 at 12:19 PM
The map isn't loading, what should I do?
It may be because of poor internet connection. Try to get good internet signals. Sometimes re-starting the app may fix this issue.
Tue, 1 Nov, 2016 at 11:14 AM
Do you provide PDAs for drivers?
No, our app can be run on a driver’s own smartphone. By removing unnecessary hardware, we are lowering costs and increasing convenience.
Tue, 1 Nov, 2016 at 11:15 AM
Why aren't I receiving any jobs?
If any of your documents, which have been deemed mandatory by the operator, have expired, then you will become 'inactive' and will not receive any...
Mon, 30 Jan, 2017 at 2:51 PM
Video: The Driver App
This video takes you through the various features of the driver app, and how to use it.
Fri, 29 Sep, 2017 at 12:38 PM
What is the procedure to purchase and publish Android apps?
Our client operator can purchase Passenger apps (Android or iOS) by officially requesting them in the email.  After that, we send an online customization ...
Mon, 13 Dec, 2021 at 12:13 PM
Is it mandatory to purchase Android or iOS apps or a Booking Widget?
No, it’s not mandatory to purchase any of these, because these are considered supplemental products for your taxi operation business. All core business proc...
Mon, 13 Dec, 2021 at 12:17 PM
What is the difference between "purchasing", "building" and "publishing" Android or iOS apps?
Purchasing: Purchasing is the first step to becoming part of the Zoom family, there are multiple packages and users have to purchase packages accordingly. ...
Mon, 13 Dec, 2021 at 12:20 PM
When an operator user dispatches an advanced job, how a driver will be informed without calling him?
Despite informing the driver on the call there are further two ways from which the driver can observe an advanced job. 1. When an operator user dispatch...
Wed, 2 Mar, 2022 at 7:10 AM