Journeys

How long do I have to accept a customer?
From the time that the passenger requests a ride you will have 30 seconds to accept or reject the fare.  This alert will appear clearly on your app screen...
Wed, 30 Jun, 2021 at 7:44 AM
Can I navigate within the app?
Yes. There is a 3D turn-by-turn, voice navigation system built into the app. This will be easy to use and instruct you how to get to passengers and how...
Tue, 1 Nov, 2016 at 11:17 AM
Can I change the fare manually?
This depends on the settings your operator has chosen. If they have chosen to allow drivers to manually change prices then once you have completed a journ...
Wed, 30 Jun, 2021 at 7:43 AM
How can I call a customer when they have booked a job?
Once you have accepted a fare, you will be able to call a customer through the app by simply pressing one button.
Tue, 1 Nov, 2016 at 11:18 AM
Will I get different navigation options?
Yes. Before you start the navigation, there will be a choice of routes at the top of the screen. You will be able to see the route options as well as di...
Mon, 20 Feb, 2017 at 3:35 PM
Do I have to use the navigation?
No. There is an option to ‘free drive’ if you have no need for the navigation.
Tue, 1 Nov, 2016 at 11:19 AM