Support

We use Microsoft Azure cloud services that give us 3 and a half 9s of availability. We have been running the system for 2 years. In order to avoid any issue...

With Zoom, customers do not get tied into a contract like other software usually offers. Our pay-as-you-earn pricing structure means that customers are payi...

Yes, Zoom - can be used anywhere in the world. When a customer signs up, respective country code will automatically be updated accordingly. There is also th...

Yes, an operator user can dispatch a ride without account details in exceptional cases.

Yes, an operator user can dispatch a ride without selecting a car type. The system will automatically choose the better option.

Yes, it is possible. If the client finds a need, certain wordings and text can be put into text messages upon the request.

We generally offer three tiers that are. "Matriks" text will be substituted with the actual Driver Name and ID in real-life events.   Tier 1 - £...

In general, we have these types of invoices: The system generates an invoice for the operators for their monthly/weekly charges. The system sends it auto...

Everything works atomically, the canceled jobs disappear one by one from the Canceled tab as soon as they enter certain periods. Once the pick-up time for e...

Yes, Zoom does have a VOIP feature. An operator can request to add a number from the list of available numbers under the Communication tab. The operator wil...