Support

With Zoom, you are able to receive phone calls right into the dispatcher.  First, head to Settings -> Communication to add a phone number (you can se...

On the main booking form, there is a field titled 'Job Note'. In here you are able to type a message to the driver, up to 75 characters long, which...

Yes, the operator user can have a separate tab for invoice history. Under that tab, every record of the invoice will be maintained accordingly.  Dashboard ...

To know whether invoices have been generated or not. operator user should check invoice history - Under the invoice history’s tab.  The operator user shoul...

There are two ways: Operator users can directly check the tab Operator -> Completed. This will show a complete record of rides that have been completed...

Yes, it is possible. The operator user is able to switch the subscription at any time.

Yes we offer app customization but each app has distinctive customization settings. There are the following options that can be customized for each respecti...

 No, we do not offer customization of the Dispatcher system.

If the driver is not visible on the Dispatcher map, it could be for several reasons: Driver is not logged into a driver app. Driver is logged into a driv...

We do not offer this possibility. But we can offer you Zoom as SaaS.