Using the integrated phone system.
With Zoom, you are able to receive phone calls right into the dispatcher.  First, head to Settings -> Communication to add a phone number (you can se...
Thu, 5 Jul, 2018 at 4:07 PM
How do I let my drivers know if there are specific requirements for a job?
On the main booking form, there is a field titled 'Job Note'. In here you are able to type a message to the driver, up to 75 characters long, which...
Mon, 30 Jan, 2017 at 3:02 PM
Do you have invoices?
Yes, the operator user can have a separate tab for invoice history. Under that tab, every record of the invoice will be maintained accordingly.  Dashboard ...
Fri, 11 Jun, 2021 at 9:53 AM
How do I know if invoices were generated by the system or not?
To know whether invoices have been generated or not. operator user should check invoice history - Under the invoice history’s tab.  The operator user shoul...
Fri, 11 Jun, 2021 at 9:56 AM
How do I know how many Completed jobs are done per specific dates’?
There are two ways: Operator users can directly check the tab Operator -> Completed. This will show a complete record of rides that have been completed...
Thu, 10 Jun, 2021 at 8:32 AM
Is it possible to switch my current subscriptions?
Yes, it is possible. The operator user is able to switch the subscription at any time.
Mon, 26 Apr, 2021 at 9:11 AM
Do you offer app customization?
Yes we offer app customization but each app has distinctive customization settings. There are the following options that can be customized for each respecti...
Mon, 26 Apr, 2021 at 7:06 AM
Do you offer Dispatcher customization?
 No, we do not offer customization of the Dispatcher system.
Mon, 26 Apr, 2021 at 9:11 AM
Why is the driver not visible on the Dispatcher's map?
If the driver is not visible on the Dispatcher map, it could be for several reasons: Driver is not logged into a driver app. Driver is logged into a driv...
Mon, 26 Apr, 2021 at 8:59 AM
Can I buy the System outright?
We do not offer this possibility. But we can offer you Zoom as SaaS.
Mon, 26 Apr, 2021 at 7:18 AM