General

How dispatcher system will work if the job is assigned has a pick-up point out of the zone?
The job will be assigned to the closest driver available to that pickup point. Also, we take into account how far away pickup is from the normal pickup.
Wed, 21 Jul, 2021 at 9:32 AM
What is the procedure to purchase and publish iOS apps?
Our client operator can purchase Passenger apps (Android or iOS) by officially requesting them in the email.  After that, we send an online customization ...
Mon, 13 Dec, 2021 at 12:15 PM
How long does it take to build Android or iOS apps?
It generally takes 2 weeks of the period in building apps. However, we try to deliver ready apps in much faster periods.
Mon, 13 Dec, 2021 at 12:16 PM
In what circumstances do customers receive emails?
Zoom sends automated emails to customers under these circumstances: When order is completed. When order is cancelled. When order is confirmed. When ord...
Sun, 19 Dec, 2021 at 3:25 PM
Can you build a website/landing page for my taxi business?
Unfortunately, we don't create or build a website for anyone. We provide a cloud-based SaaS for your day-to-day taxi business operations. We can only of...
Mon, 27 Dec, 2021 at 3:44 AM
How do I start using Dispatcher System?
Zoom tries to keep things very simple and easy for the customers. Our experts designed the UI for all age groups of people so everyone can use our services ...
Wed, 23 Feb, 2022 at 10:44 AM
How can a passenger delete its card details from a passenger app?
In order to delete card details from a passenger’s app. A Passenger should be able to right swipe on the row of the card table in order to delete.
Wed, 23 Feb, 2022 at 10:45 AM
Is it possible to view a demo version of the booking widget?
Yes, it is possible to have a view of the demo version of our booking widget. To do this please send an email to info@zoom.taxi. 
Mon, 9 Dec, 2024 at 10:14 AM
When does the system dispatch an advanced job to a driver? What is the prior timeframe?
By default it’s 60 minutes, however, an operator user can configure it to the required amount of time (in minutes) in the Dispatcher. For configuration plea...
Wed, 2 Mar, 2022 at 7:08 AM
Is it possible to remove the trial warning message on the Dispatcher?
No, it is not possible for the user to remove the trial warning message on the Dispatcher. It will disappear only when a user buys a subscription plan.
Wed, 9 Mar, 2022 at 8:15 AM