Can I add flight number to a booking on Dispatcher?
Yes, an operator user can add flight number or any further details related to a job for the driver in the “Job Notes” box.
Wed, 9 Mar, 2022 at 8:16 AM
I've added a credit/debit card to Dispatcher but I still see the "Trial" alert at the top. Why?
Thank you for becoming our new customer, we appreciate you and would like to welcome you aboard. Users see this alert message at the top of Dispatcher becau...
Tue, 26 Apr, 2022 at 9:06 AM
How is an ‘Account’ type job different from a ‘Passenger’ type job?
The target audience for an Account job is a team within a larger organisation. For example, if a taxi company caters their services to a company, it can boo...
Thu, 2 Feb, 2023 at 3:11 PM
Is it possible for a 3rd party to book a trip on behalf of a passenger?
Yes, there are a couple of ways another individual can book a trip for someone.  The 3rd party would ring the dispatcher and book the trip. This is booke...
Thu, 2 Feb, 2023 at 3:13 PM
If a trip is paid in cash, how does the system process the amounts the driver and the dispatcher receive?
When a trip is booked as a cash job, the driver will collect the money from the passenger at the end of the trip. At the end of the month, a driver invoice ...
Thu, 2 Feb, 2023 at 3:17 PM
Are third party systems allowed on the Dispatcher?
No, third-party systems like are not supported.
Mon, 20 Feb, 2023 at 5:25 PM
Is there a way to automatically reject a booking if its not made during company working hours?
The website has a setting that only allows jobs to be booked if there are drivers available and in range. The operator can choose to have this setting on or...
Tue, 21 Feb, 2023 at 12:51 PM